Traditional Brands

Do Mattress Companies Actually Offer a Free Trial?

Obviously, any risk-averse shopper would love to get an opportunity to take a mattress home for a completely free testing and assessment period without any commitments or obligations before making a final purchase.

But do such free trials really exist in the commercial ‘mattress world’?
Well, in order to answer this question in a helpful way, we first need to understand what constitutes a genuine free trial.

In general, according to the free trial business model, products or services are offered to customers for a limited period of time for free so that they can get an opportunity to test them and evaluate their features, performance, quality, and value before actually paying for them.

Do mattress manufacturers actually work this way? No, they don’t.

They do offer an in-home trial period – but it’s a paid trial – not a free one, meaning the customers pay for the mattress but can send it back for a refund during the trial window in case they are not satisfied and do not want to keep it.

For consumers, this way eliminates (or at least significantly reduces) the risk of losing their financial investment.
It is not a classic free trial, but rather a risk-free money-back guarantee that can be used to try out a mattress with greater levels of confidence and peace of mind.

Choosing a New Mattress: Why Should You Try It at Home?

Trying out a new sleeping surface for a significant period of time helps you make sure you’ve made the right decision.
These weeks and months of actual daily and nightly use help you verify if it’s indeed a purchase you’re 100% happy with that suits your personal preferences, lifestyle, and needs.

As you may already know, it takes time for the human body to get used to a new mattress, so it can take several weeks (or even months) before an individual can fully adjust to their new bedroom addition.

Tired of pushy showroom ‘sleep consultants’ who just try to score a fat commission?
Avoiding aggressive salespeople and their annoying hard-sale pitches or marketing gimmicks can help you make a more sound decision far away from their questionable tactics.

Trying out a mattress in the comfort and privacy of your own home for weeks or months, pressure free, is extremely important.

This evaluation period gives you the freedom to analyze how comfortable the mattress is, how well it supports your back, if it’s too soft or too firm, if it feels good in all sleep positions, and if it meets your expectations in general.
A lengthy trial will also let you experiment with the new sleep environment during multiple seasons and under different weather conditions.

In addition, if you’re coping with a sleep disorder, back pain, or some other health condition that normally affects your sleep quality, taking a mattress home for a decent test drive can help you reach an experience-based conclusion on whether it really works for you or not.

Companies with average sleep trial periods let customers test their new mattress at home over the course of 90-120 days.
However, some brands offer more generous periods, and the longest trials last a whole year or even longer than that.

Things to Consider Before Ordering a Mattress Online

Some companies have a fair and transparent refund policy and run product return requests in a professional, quick, and efficient manner.
They coordinate every aspect of the process, schedule a free pickup, do all the heavy lifting, and refund the consumer’s purchase price in full within a small number of days.

That’s how consumers like to be treated: through a simple, easy, and hassle-free process that helps them get their money back as quickly as possible after they initiate a return.

Other brands may have stricter policies, which include more stringent eligibility rules, restrictions, exclusions or other forms of fine-print limitations.
Here are a few things you should pay attention to before getting into bed with a mattress company.

As you consider which mattress to buy and compare different options, read the terms of each brand and make sure you totally understand what you’re agreeing to and that there are no suspicious asterisks or hidden catches.

For example, some companies require shoppers to keep the original packaging materials, charge customers with return shipping or restocking fees, do not refund the full purchase price, or handle opened and unopened item returns differently.

Other possible ‘fine print’ aspects may relate to the actual order return procedure, the returned mattress condition, how long will it take for the company to remove the unwanted mattress from your home, etc.

In addition, bear in mind that mattress brands sell a variety of complementary products on their ecommerce websites, such as bases, furniture, bedding sets, and other accessories.
These products usually have specific return rules, and some of them might be nonrefundable, so it’s important to read and understand the policy before placing an order.

Remember, ethical companies that truly stand behind their products offer a fair return policy, which gives customers the complete freedom to try a mattress with the assurance of zero risk, easy returns, and quick refunds in case the customer is unsatisfied with their purchase.